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Your Questions Answered

At Home Health by the Bay, we understand that choosing home health care is an important decision. Below are answers to some of the most common questions we receive about our services.

  • What is home health care?
    Home health care provides professional medical and personal assistance to individuals in their own homes, ensuring they receive the care they need while maintaining independence and comfort.
  • Who qualifies for home health services?
    Home health care is for individuals recovering from illness, injury, surgery, or those managing chronic conditions. A physician’s referral is often required for skilled services like nursing or therapy.
  • What types of services do you offer?
    We provide a range of services, including skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work, and home health aide assistance to help with daily living activities.
  • What is the difference between home health care and home care?
    Home health care includes medical services provided by licensed professionals (such as nurses and therapists), whereas home care focuses on non-medical assistance with daily activities, such as companionship and housekeeping.
  • How do I know if my loved one needs home health care?
    If your loved one is struggling with mobility, recovering from surgery, experiencing cognitive decline, or managing a chronic condition, they may benefit from home health services. Our team can assess their needs and recommend appropriate care.
  • How often will a nurse or therapist visit?
    The frequency of visits depends on the patient’s care plan and physician’s recommendations. Some patients may need multiple visits per week, while others may only require occasional check-ins.
  • Does insurance cover home health care?
    Many home health services are covered by Medicare, Medicaid, and private insurance if deemed medically necessary. We can verify your coverage and help navigate the insurance process.
  • What if I don’t have insurance?
    We offer private pay options and can work with families to explore financial assistance programs that may be available.
  • Why should I choose Home Health by the Bay?
    We are committed to providing compassionate, high-quality care with experienced professionals who put patient well-being first. Our team customizes care plans to meet each patient’s unique needs.
  • How do I get started with home health care?
    Simply contact us at 925-948-8700 or fill out our online request form. We will coordinate with your physician and schedule an in-home assessment to determine your care needs.
  • Can family members be involved in the care process?
    Absolutely! We encourage family participation and provide guidance to help loved ones stay informed and engaged in the care process.
  • Are your caregivers and nurses licensed and trained?
    Yes! All of our professionals are licensed, insured, and undergo extensive background checks and training to ensure the highest level of care.

Contact Us

Have more questions? We’re here to help! Contact us today at 925-948-8700 or send us a message through our website to learn more about how we can assist you or your loved one.

 

Home Health by the Bay – Compassionate Care, Right at Home.

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